Classes resume Monday, March 30, fully online.Please visit
dcccd.edu/coronavirus for additional information and to
learn how to prepare for online classes.
Richland College has been a true partner in helping us provide an exceptional guest experience to our customers. They took the time to really learn our business and develop targeted training specific to our museum environment.”
Fine tune your customer service skills to make each contact with an employee, visitor or guest a positive and rewarding experience. This practical and logic skill-building program is designed to create memorable short and long-term relationships with internal and external customers. The result is a customer that feels good about the transaction and would refer your product or services to others. A special module on coaching is provided to help supervisors model and pass on the methodology and skills. The training is divided into three parts:
***Training can be customized for diverse work environments including retail, service, manufacturing, municipalities, education and tourism venues.
Konley Kelley Director Corporate & Community Relations 214-360-1222