Quick Reference Guide
DCCCD has partnered with Higher One, a financial services company, to process and distribute refunds and disbursements to all Financial Aid and credit students through the new DCCCD Money Card program. Effective April 2009, Higher One is replacing the current processing systems for refunds and disbursements, which had been handled through a combination of Chase Bank cards and ACH transactions.
If you are a student with the DCCCD, which includes credit students or anyone receiving Financial Aid or waivers, you are eligible to receive a DCCCD Money Card. To ensure that you receive your card, you are required to VERIFY MAILING ADDRESS INFORMATION and set up an "activation word" on eConnect (login required). For security reasons, you will also be required to answer your Challenge Question each time you access this screen.
After you verify your information and set up your "activation word", your card will arrive in the mail within 5-7 business days. If your card does not arrive within this time, you can use the “Where's My Card” screen on eConnect to check on the status. You will be required to provide your last name, 'Student ID' and "activation word." If you are unable to use this screen or have other questions regarding your card, please contact Higher One.