Health Information Technology

Practice Workflow and Information Management Redesign Specialist

General Description

Workers in this role assist in reorganizing the work of a provider to take full advantage of the features of health IT in pursuit of meaningful use of health IT to improve health and care.

Suggested Background

Individuals in this role may have backgrounds in health care (for example, as a practice administrator) or in information technology, but are not licensed clinical professionals.

Competencies

Workers in this role will be able to:

  • Document the workflow and information management models of the practice.
  • Conduct user requirements analysis to facilitate workflow design.
  • Develop revised workflow and information management models for the practice, based on meaningful use of a certified EHR product. Revised models will anticipate implementation of:
    • General practice automation (e.g. appointment scheduling) to the extent not yet implemented
    • Electronic documentation and results review
    • Computerized Provider Order Entry (CPOE)
    • Clinical decision support (CDS)
    • Health information exchange to include:
      • Sending of lab orders and receipt of results using CPOE
      • Quality improvement and reporting
      • E-Prescribing
    • Other EHR functionalities as required by the Stage 1 Meaningful Use definition for 2011 and its evolution into Stage 2 in 2013 and Stage 3 in 2015.
  • As the practice implements the EHR, work directly with practice personnel to implement the revised workflow and information management model.
  • Working with practice staff, develop a set of plans to keep the practice running if the EHR system fails.
  • Design processes and information flows for the practice that accommodate quality improvement and reporting
Practice Workflow and Information Management Redesign Specialist Application
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