Welcome to Richland's Business Services Travel website
OBJECTIVE: Business Services is committed to ensuring employee success by clearly defining current Professional Leave Travel process to eliminate confusion and to improve quality service to our customer's satisfaction by providing them with the essential tools or resources needed to enable them to be self directed learners.
- Employees will be able to process their Professional Leave Travel accurately the first time around.
- Clearly understand expectations on how each section (estimate, prepay/advance, reimbursement) works in the process .
- Increase awareness on the impact on the customer, Business Services, DSC, DO and auditing reporting when the following breakdowns occur, such as preapprovals not submitted to Business Services within 15 workdays, missing documentation, missing receipts, entering in correct account number for registration, limitation on employee security level access and unauthorized approvals, in the process.